Effective Management Skills Program

What Will You Learn?

• An introduction to the concept of leadership, management and supervision
• Who is a leader, who is a manager, who is a supervisor, and what is the difference between them?
• Modern administrative and leadership traits, strategies, and theories.
• Types of administrative and leadership personalities and the characteristics of each, and who is the effective administrative personality?
• The concept of a set of contemporary administrative systems and strategies in the twenty-first century and includes
• (Total Quality Management (TGM), the (ISO9001) system, process standardization (BENCHMARKING), process rebuilding (REENGINEERING), key performance measurement indicators (KPI), balanced scorecards (BSC), and knowledge management (KNOWLEG MANAGEMENT).
• Who is a manager, who is a successful leader in the twenty-first century, and what are the challenges he faces?
• Planning skills, strategic planning, key performance measurement indicators, stages and steps of preparing the strategic plan, and the elements of its success.
• How do you recognize the personalities of others from a distance and how can you read their thoughts and concerns
• How do you manage others and extract their potential and abilities, and how do you deal with difficult people?
• Basic rules for time management and setting priorities.
• How do you make successful decisions with confidence and how do you use quantitative aspects in making decisions?
• How do you manage and control crises very effectively and sense it from afar?
• What are the requirements and components of a successful administrator and leader in the age of change and information?
• Modern methods of work and different forms of thinking, and not being entrenched behind one method of work.
• How to get rid of negative thoughts, habits, illusions, and unjustified fears through.